Nurse Triage >
Available 24 hours a day, seven days a week and armed with clinical knowledge and evidence-based triage guidelines, our NT24 nurses help injured employees make informed decisions about the most appropriate level and setting of care.
Outcomes-based Network >
We understand the key differences between access-focused and outcomes-focused network models. Expansive provider selection criteria including medical, pharmacy, and indemnity financials, as well as return-to-work and clinical outcomes.
Coventry Connect: Informed decisions lead to better outcomes
The more information that claims adjusters have, the better decisions they can make. With Coventry Connect, you can see all activity on a claim and receive customizable alerts. Our secure web and mobile technology supports Bill Review, First Script® Pharmacy Benefit Management, DMEplus®, Case Management, Utilization Review, IME services, and Coventry’s extensive national network of providers and pharmacies.