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Publications

Best Practices and Partnerships Can Help Combat Opioid Misuse 

The worst drug overdose crisis in U.S. history is driving policymakers to declare opioid-use disorder a national emergency and to seek new ways to battle the epidemic. The workers’ compensation industry must likewise step up efforts to protect patients and better understand how the number one drug class among injured workers affects return-to-work and quality of life.

Our whitepaper examines opioid misuse and some of the steps we can take to avoid it and discusses protocols around prescribing and possible new templates for successful return-to-work programs.

Click here to download the full whitepaper

 

Defining “Value-Based Contracting” Requires More Than a Few Words

Value-based contracting (VBC) is one of the most talked-about topics at conferences, in stewardship meetings, and in workers’ compensation requests for proposal (RFPs). But for all the discussion around the term, one thing seems missing: a common definition. VBC seems fairly straight-forward to most observers and that might be part of the problem. Indeed, ask a half dozen people what value-based contracting means and you’ll get as many answers. This white paper explores and pros and cons to VBC and its implications in workers' comp. 

Click here to download the full whitepaper

 

Insight to the Power of Two: Combining the best of analytics and people to deliver improved injury outcomes

Seasoned claims professionals don’t need an algorithm to tell them that an injured worker who is obese or has diabetes might need an extra hand in recovery. Understanding the implications and potential effects of a comorbid condition comes from experience. As that experience accumulates it yields insight. Data analytic tools work much the same way: they ingest stores of data and, as the amount of information grows, algorithms produce more nuanced conclusions. This white paper explores the imporantce of combing sophisticated data analytics with the time-honed experience of clinicians and claims professionals. 

Click here to download the full whitepaper

 

Telemedicine and Telehealth: Technology tools for enhanced clinical support

Once upon a very different time, doctors arrived at one’s doorstep carrying a black bag packed with a thermometer, a stethoscope, and other tools — but that hasn’t been standard operating procedure for recent generations. Today, millennials and others who have never had a health care provider in their living room are benefiting from virtual house calls, which can help increase access to clinicians, facilitate appropriate care and support better outcomes. Marrying clinical support and technology can have many benefits, and it is time to apply them to workers’ compensation. 

Click here to download the full whitepaper

 

Stress Management in Workers' Comp

The term “stress” covers a huge range of phenomena from mild irritation to the severe problems that might result in a real breakdown. Stress can manifest itself physically, emotionally, cognitively, and behaviorally. Many studies have found that stress often has less to do with the event or the situation than with our perception of the meaning of the event or situation.

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Telemedicine & Workers’ Comp
Making the Right Connections at the Right Time

Utilizing Telemedicine to evaluate and treat work-related injuries may seem futuristic, but the future is now. In 2016, 71% of large employers said they planned to offer telehealth services to their employees.1 Coventry has designed a program that delivers more cost effective and timely access to occupationally trained, board-certified physicians who are knowledgeable of occupational medicine guidelines, OSHA regulations, and first report of injury protocols. Injured workers can access video consultation through a computer or smart device.

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