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Webinars

Push your professional development forward with complimentary programs delivered by our own subject matter experts

Upcoming Events

 

Evaluating Pharmacy Trends in Workers' Comp

Employers, carriers, and TPAs face numerous challenges when managing pharmacy in workers’ compensation. The opioid epidemic; emerging transformations in pharmaceutical design, drug manufacturing, and medication delivery; and frequent regulatory changes all require new levels of analysis and understanding. This webinar provides insightful perspectives on the trends behind these and other pharmacy-related insights.

Date: Wednesday, December 4, 2019
Time: 2:00 PM to 3:00 PM Eastern Time
Presenter: Nikki Wilson, Pharm.D., MBA, Coventry’s Director of Pharmacy Product Development and Lisa Anne Bickford, Coventry’s Director of Government Relations

CEUs pending for adjusters in CA, DE, FL, GA, IN, KY, LA, MN, NC, NH, NV, OK & TX and for CCMs and RNs nationwide.

Register Today

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Recorded Webinars

Please note we cannot provide CEU credits for listening to recorded webinars. Credits are only available for live events at this time. 

New York Drug Formulary and Prior Authorization Process

The New York State Workers’ Compensation Board (NYWCB) has adopted new rules regarding its workers’ compensation drug formulary including a web-based portal, which is required for prior authorization of non-formulary drugs. To find out more about this important change in New York, view this informative on-demand webinar where we discuss both the drug formulary and prior authorization process.

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Tips for Managing Complex Pharmacy Claims: A Case Manager’s Perspective

This webinar is designed to provide you with tips and best practices for managing complex pharmacy claims. Ruth Williams, RN and Coventry Case Manager, will provide her perspective on the issues and share real life examples and success stories. By the end of this session, participants will be able to:

  • List the medication categories and trends that impact claims
  • Identify how these medication categories affect claims
  • Outline how to address problematic medications with the provider
  • Describe and utilize the tools and strategies available for better medication management

 

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A Little Kindness Goes a Long Way: The Case Manager as Advocate

Advocating for the injured worker is a key component to successful recovery and return-to-work. Case Managers are on the front line when it comes to establishing trust, engaging the injured worker and providing support during their recovery. During this session we discussed the Injured Worker Advocacy Movement and the important role the case manager plays in it. The webinar provides insight into how case managers can best advocate for and establish trust with the injured workers they serve and also outline the damaging effects a lack of trust and advocacy can lead to.

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Medical Marijuana Highs and Lows: Work Comp Regulatory and Clinical Update

It seems like every day another state is in the news allowing for medical marijuana and cannabis programs. What ramifications do these state regulations have on workers’ comp? Listen to our annual review of the current regulatory trends and a review of the clinical aspects of marijuana usage along with the potential implications for the work comp industry.

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Innovations in Pain and Opioid Management, Treatment, and Recovery

In this session we reviewed the epidemiology of the opioid crisis with a focus on the impact on employers. We then discussed pain as a biopsychosocial phenomenon providing both adjusters and case managers with a deeper appreciation of the available interventions that will help injured workers recover function and experience pain reduction more quickly. Lastly we focused on how to become champions for those under our care who are struggling with opioid dependence and ultimately mitigate the risk of death and adverse outcomes.

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Legal Nurse Review & Medical Cost Projections Overview

This session on Legal Nurse Reviews and Medical Cost Projections provides a detailed overview of these specialty case management solutions and how they assist adjusters and nurses in combating fraud, evaluating and setting loss reserves, and reducing overall workers’ compensation, auto and liability costs. We discuss Legal Nurse Review services including Forensic Reviews, various types of Cost Projection solutions, and review real-life case scenarios and success stories.

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Embracing Diversity and the Changing Workforce in Workers’ Comp

This session focuses on the changing landscape of workforce demographics. We define what makes a diverse workforce, how diversity is good for business and best practices for attracting and retaining diverse talent. We also discuss the changing demographics of injured workers and the importance of recognizing and respecting this evolution to ensure we can meet the needs of our clients now and in the future and share examples of how diverse backgrounds and multilingualism help teams to better communicate, build trust and engagement and achieve successful outcomes with a diverse range of injured workers.

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Drug Trends Analysis: Evaluating an ever changing pharmacy landscape in workers’ compensation

Employers, carriers and TPA face numerous challenges in managing pharmacy care in workers’ compensation. The opioid epidemic, emerging drug classes and dispensing channels, and numerous regulatory changes all require new levels of analysis and understanding. This webinar provides insightful perspectives on the trends behind these and other pharmacy related challenges.

View the Recording

 

Workers' Compensation & Auto Networks 101

During this session we review the ins and outs of workers' compensation and auto networks. Our discussion focuses on the evolution of networks, what to look for in a network, as well as compliance and credentialing best practices. 

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Nurse Triage: Establishing Trust at the Time of Injury

This session examines the support nurse triage can provide to an injured worker and the role employers and carriers play in building trust at a vulnerable time when an injured worker can easily veer off course.

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Introduction to Prosthetics

This session provides an overview of prosthetic design, components and technology. During the webinar we review different types of amputations, prognosis factors and complications along with the various stages of prosthetic usage. 

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Medical Marijuana Highs and Lows: Work Comp Regulatory and Clinical Update

As of March 2018, a total of 29 states and the District of Columbia currently allow for medical marijuana and cannabis programs. What ramifications do these state regulations have on workers’ comp? During this webinar we discuss the current regulatory trends and a review of the clinical aspects of marijuana usage along with the potential implications for the work comp industry.

View the Recording

 

Crisis Response: Returning to Productivity After a Critical Workplace Accident

Crisis Response programs can help employers and payers support the victims and witnesses of traumatic workplace incidents, including robberies, assaults, deaths, severe injuries, and natural disasters. During this webinar we discuss key factors to building a successful crisis response program, including how to define stress, critical incident stress and Post Traumatic Stress Disorder as well as how to identify the effects of Critical Incident Stress on the workplace.

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Opioid Overdose Prevention and Treatment

This webinar outlines evidence-based recommendations that can help identify individuals who may be at risk for opioid overdose. We also discuss the opioid overdose reversal agent naloxone and available support resources for managing overdose risk and present opportunities for partnership on the path to opioid addiction recovery.

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Trust in Workers' Compensation

This session explores often overlooked variables to recovery and return-to-work. Trust between employees, employers, and other stakeholders in workers’ compensation may be the secret sauce missing from the recipe. We identify opportunities to establish individual trust, engaging the employee in the process, and empowering them to make informed decisions.

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2016 Drug Trends Analysis 

In our final installment of our 2016 Drug Trends Series we discussed data from traditional, managed, and unmanaged views. The webinar focused on evaluating the traditional industry benchmark view of managed retail and mail-order prescriptions, expanding this view to include extended networks and unmanaged prescriptions processed through medical bill review, evaluating the two therapeutic classes of opioids and compounds and finally, addressing specialty drugs and closed formularies

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Psycho-Social Stressors and Workers' Compensation

Half of us report “struggling” with life; a third describe their stress level as “extreme.” In this session we’ll review the science and signs of stress, and then discuss different approaches to stress management in workers’ compensation. We’ll discuss easy-to-implement tactics and concrete strategies to better support injured workers in coping with stress.

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Nurse Triage: The Time is Now 

One way employers can earn trust at the time of injury is to give employees ready access to a source of credible information: a nurse. This session examines the support nurse triage can provide to an injured worker and the role employers play in building trust at a vulnerable time when an injured worker can easily veer off course. This webinar was sponsored by IWCP. 

View the Recording

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