Insights
The Sounding Board
Ideas and inspirations for the managed care industry
Networks Support Telemedicine for Continued Care
June 1, 2020
Workers’ comp injuries are unique because they typically require face-to-face visits with medical professionals to evaluate, diagnose and treat. When a provider’s office is closed it can significantly impact an employee’s ability to return to work. As injured workers faced temporary office closures, postponed surgeries and cancelled therapy appointments, we knew that as a workers’ compensation provider network we had to be innovative and lead the charge for their care.
Introducing Networks 2.0: Part Three
May 25, 2020
Payers and the companies they represent are eager to get injured workers back on their feet and back on the job. Many of these companies represent the heavyweights of corporate America. Major employers like manufacturers, large retailers, and airlines rely on comprehensive return-to-work programs to help their injured employees recover. The best programs do far more than safeguard the bottom line. They focus on truly addressing the needs of injured workers themselves. That’s because the longer workers are away, the less likely it is they will return to the workplace. The New York State Workers’ Compensation Board has broken down some statistics, and reports that there is only a 50 percent chance that an injured employee will return to work after a six-month absence. That drops to a 25 percent chance following a one-year absence. After two years away, the likelihood a worker will return plunges to a 1 percent chance.
Coventry Cares
May 21, 2020
In a recent company-wide survey, Coventry employees shared what they have been doing to be of assistance during this unusual and trying time. Those who responded shared that they have spent over 500+ hours of personal time volunteering! While most of those are making masks (over 500+ created so far) and helping people who need food, we’re also helping at places of worship, mentoring young people and tutoring.
For Coventry NT24 and Nurse Educators: It takes a village
May 18, 2020
Continuing the Nurses Month celebration, we’d like to share personal stories about some of our nurses.
Introducing Networks 2.0: Part Two
May 11, 2020
Treating those hurt on the job makes sense for other reasons as well. The injured worker isn’t responsible for paying a deductible or copay. This is becoming an evermore important differentiator. That’s because out-of-pocket costs can be difficult for patients to manage, especially as many are now expected to shoulder a larger share of the medical expense with the rise of high-deductible commercial plans.
Staying Connected During COVID-19
May 7, 2020
We asked our Field Case Managers how they were staying connected to their injured workers and finding meaning and purpose during the COVID-19 pandemic. Their responses were more than we expected. It warmed our hearts and we were happy to gain a small insight into their lives. We’d like to share their moving and heartfelt video messages with you in a special installment of The Sounding Board blog.
Celebrating Nurses Month
May 4, 2020
When we received a note from Julie Vernum, a Manager for the Coventry Field Case Managers, regarding Deborah Clough-Gitchell, who reports to Julie, we couldn’t wait to share it with our readers.
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