Staying Connected During COVID-19
May 7, 2020
1 MIN READWe asked our Field Case Managers how they were staying connected to their injured workers and finding meaning and purpose during the COVID-19 pandemic. Their responses were more than we expected. It warmed our hearts and we were happy to gain a small insight into their lives. We’d like to share their moving and heartfelt video messages with you in a special installment of The Sounding Board blog.
Celebrating Nurses Month
May 4, 2020
3 MIN READWhen we received a note from Julie Vernum, a Manager for the Coventry Field Case Managers, regarding Deborah Clough-Gitchell, who reports to Julie, we couldn’t wait to share it with our readers.
Introducing Networks 2.0: Part One
April 27, 2020
3 MIN READMost discussions about the state of U.S. health care quickly lead to a simple but grim diagnosis: The system is broken. The evidence abounds and it’s compelling. The U.S. spends more per capita than any other country yet often produces only lackluster outcomes. Access to care can be poor. Even average life expectancy, which notched steady gains for decades, has ticked lower in recent years.
Stop by ‘Any Time’ Medical Care
April 20, 2020
3 MIN READAs her power of attorney for medical care, Mom requested I accompany her to her doctor’s visit so that I could hear details about her intended treatment plan. Mom was 74 years old with a lot of medical conditions that required constant monitoring. I anticipated there would be a lot of coordination between the multiple providers. When Mom came dressed stunningly in full regalia with necklace, earrings, perfume, and perfectly quaffed hair, I suspected this wasn’t going to be an average doctor’s visit.
Examining Social Determinants of Health
April 13, 2020
2 MIN READIn the last five years terms such as advocacy, engagement, coaching, and even “whole-person approach” have been much talked about within workers’ compensation — for good reason.
Tips from Coventry Employees for Working from Home
April 6, 2020
4 MIN READIn March, many people found themselves suddenly thrust into the weird and wonderful world of working from home (WFH). We thought we’d take a break from our usual format of offering workers’ comp industry trends and insights to share some tips on working from home.
As robots come to work, our tasks will include safety and quality
March 30, 2020
6 MIN READRobots are coming for your job. That’s the thrust of much of the discussion around automation and work. While that might one day prove true for many of us, the more immediate consideration is that robots are coming to your job. This means as employers weave more automation into workplaces, they will need to further consider how workers and semi-autonomous machines interact.